Privacy Policy for Okean de Goa

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At Okean de Goa, we are committed to protecting the privacy and confidentiality of our guests' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data we gather from our guests during their stay at our hotel.

1. Collection of Personal Information:
- We may collect personal information such as name, address, contact details, payment information, and identification documents during the reservation and check-in process.
- We may also collect information related to guest preferences, special requests, and feedback provided during the stay to enhance the guest experience.

2. Use of Personal Information:
- The personal information collected is used for the purpose of processing reservations, check-ins, and check-outs, as well as providing personalized services during the guest's stay.
- We may use the information to communicate with guests about their reservations, special offers, promotions, and hotel services.
- Personal information may also be used for internal record-keeping, billing, and compliance with legal and regulatory requirements.

3. Disclosure of Personal Information:
- We may disclose personal information to third-party service providers, such as payment processors, IT vendors, and marketing agencies, to facilitate hotel operations and guest services.
- Personal information may be shared with law enforcement authorities or government agencies when required by law or in response to legal requests.

4. Data Security:
- We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.
- Access to personal information is restricted to authorized personnel who are required to maintain the confidentiality of the data.

5. Data Retention:
- We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
- Guest information may be archived for historical, statistical, or research purposes, with appropriate safeguards in place.

6. Guest Rights:
- Guests have the right to access, correct, or delete their personal information held by the hotel.
- Guests may opt-out of receiving marketing communications or request restrictions on the use of their data for certain purposes.

By choosing to stay at Okean de Goa, guests consent to the collection, use, and disclosure of their personal information as described in this Privacy Policy. Any changes or updates to this policy will be communicated to guests through our website or other appropriate channels.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our Front Desk Team for further assistance.

Thank you for entrusting us with your privacy and for choosing [Hotel Name] for your accommodation needs.

Okean de Goa Management